Privacy Policy
Effective Date: December 6, 2025
DutyDone ("we", "us", or "our") respects your privacy. This policy explains how we collect, use, and share information when you use our website, mobile applications, and related services (collectively, the "Services").
Information We Collect
We collect the following types of information to operate our Services:
- Account information: Name, email address, authentication details, and profile preferences provided when you create or update an account.
- Usage data: Actions you take in the app, device and browser information, log data (including IP address), and service settings that help us improve performance and reliability.
- Support and feedback: Information you provide when contacting support or submitting feedback, including attachments or screenshots you choose to share.
How We Use Information
- Provide, personalize, and maintain the Services.
- Process transactions, verify accounts, and secure access.
- Monitor performance, troubleshoot issues, and improve features.
- Communicate with you about updates, security alerts, and support responses.
- Comply with legal obligations and enforce our terms.
Sharing and Disclosure
We do not sell your personal information. We may share information in the following limited situations:
- With service providers who process data on our behalf under confidentiality and data protection obligations.
- With Google and other integration partners when necessary to enable features you request, such as sign-in, analytics, maps, or cloud messaging.
- To comply with applicable laws, legal processes, or governmental requests, or to protect the rights, property, or safety of our users or others.
- In connection with a merger, acquisition, or asset sale, where permitted by law.
Your Choices
- Account settings: You can update or delete your account information through your profile settings.
- Device controls: You can disable cookies, local storage, or app permissions (such as location or notifications) in your browser or device settings, though some features may not work as intended.
- Marketing: You can opt out of non-essential communications by following unsubscribe instructions in our emails.
Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take steps to delete or anonymize it.
Security
We implement technical and organizational measures designed to protect your information, including encryption in transit, access controls, and regular monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Services are not directed to children under 13 (or the minimum age required by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
International Data Transfers
Your information may be processed in countries other than your country of residence. We rely on appropriate safeguards when transferring personal information, such as standard contractual clauses or other legal mechanisms.
Third-Party Links and Services
Our Services may contain links to third-party websites or integrate third-party features. This policy does not apply to those services, and we encourage you to review their privacy practices.
Contact Us
If you have questions about this policy or our data practices, contact us at privacy@duty-done.com.
Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we will provide notice through the Services or by other reasonable means. Your continued use of the Services after an update constitutes acceptance of the revised policy.